Legal · Data Protection

c7c77 Privacy Policy — How We Protect Your Data

c7c77 is committed to protecting the privacy of all registered players. This Privacy Policy explains in plain terms what personal data we collect, why we collect it, how we use it, and the rights you have over your information.

Introduction

📅 Effective Date: 1 January 2026

This Privacy Policy ("Policy") applies to all personal data collected and processed by c7c77 ("the Platform", "we", "us", "our") in connection with the c7c77 online casino and sports betting platform accessible at c7c77.pro. By registering an account or using the c7c77 platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read alongside the c7c77 Terms & Conditions, which govern your use of the platform. If you have any questions about how c7c77 handles your personal data, please contact us at [email protected]. This Policy is reviewed and updated periodically. The effective date at the top of this document indicates when the current version came into force.

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SSL Encrypted

All data transmitted between your device and c7c77 servers is protected by SSL encryption. Your account credentials are stored in hashed form.

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Purpose-Limited

We collect only the data we need to provide our services, verify your identity, process payments, and meet legal obligations. No unnecessary data collection.

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Never Sold

c7c77 does not sell, rent, or commercially trade your personal data with third parties for their own marketing purposes.

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Your Rights

You have the right to access, correct, delete, and port your personal data. You can exercise these rights by contacting c7c77 support.

Information We Collect

c7c77 collects personal data from you in three principal ways: information you provide directly during registration and account use, information generated automatically when you use the platform, and information received from third-party service providers such as payment processors and identity verification services. The categories of data collected are described below.

Information You Provide Directly

  • Registration data: full name, date of birth, email address, and mobile phone number. This information is required to create your c7c77 account, verify your age (21+ requirement), and communicate account-related notices to you.
  • KYC verification documents: government-issued photo identification (National ID card, passport, or driving licence) and proof of address. These are required before processing withdrawal requests above specified thresholds or when periodic account reviews require identity reconfirmation.
  • Payment information: details of the payment methods you use to deposit and withdraw funds, including bKash wallet numbers, Nagad account identifiers, Rocket account details, bank account numbers, and card details (card number, expiry date — CVV is never stored). Payment data is processed in compliance with applicable payment security standards.
  • Communications data: the content of messages you send to the c7c77 customer support team via live chat or email, including support enquiries, dispute submissions, and responsible gaming requests. This data is retained to maintain a record of your interactions with c7c77 support and to improve service quality.

Information Collected Automatically

  • Device and session data: IP address, device type, operating system, browser type and version, screen resolution, and session timestamps. This information is collected automatically when you access the c7c77 platform and is used for security monitoring, fraud detection, and platform performance optimisation.
  • Gameplay and transaction data: betting history, game results, deposit and withdrawal records, bonus redemption history, and responsible gaming tool usage logs. This data is retained as part of our legal obligation to maintain accurate financial and gaming records.
  • Cookies and similar tracking technologies: c7c77 uses cookies and local storage to maintain your login session, remember your preferences, and analyse platform usage patterns. See the Cookies section of this Policy for full details of the cookies we use and how to manage them.

Information From Third Parties

  • Payment provider data: when you make a deposit or withdrawal, c7c77 receives transaction confirmation data from your payment provider (bKash, Nagad, Rocket, Upay, or card network). This includes transaction reference numbers, timestamps, and confirmation of the payment account used. c7c77 does not receive your full payment credentials directly from the provider.
  • Identity verification service data: where c7c77 uses a third-party KYC or identity verification provider to assist with document verification, that provider may share the outcome of the verification process (pass/fail) and relevant extracted data points with c7c77 to complete the verification.
  • Fraud and risk management data: c7c77 may receive data from third-party fraud prevention and risk management services to help identify and prevent fraudulent account activity. This data is used solely for security and compliance purposes and is not used for marketing.

How We Use Your Information

c7c77 uses the personal data we collect strictly for the purposes described in this Policy. We do not use your personal data for any purpose that is incompatible with the original purpose for which it was collected without first obtaining your explicit consent.

  • Account management and service delivery: to create and manage your c7c77 account, process your deposits and withdrawals, deliver the games and sports betting services you access, and communicate important account notices such as password reset confirmations and withdrawal status updates.
  • Identity verification and KYC compliance: to verify your identity, confirm that you meet the minimum age requirement (21+), and satisfy our legal obligations under applicable anti-money laundering and know-your-customer regulations.
  • Fraud prevention and security: to monitor for and detect fraudulent account activity, identify and prevent the abuse of promotional offers, protect the integrity of our games and betting markets, and maintain the security of the c7c77 platform and its registered players.
  • Responsible gaming compliance: to monitor gameplay patterns that may indicate problem gambling behaviour, to deliver responsible gaming tool activation confirmations, and to enforce self-exclusion and cooling-off periods requested by players.
  • Customer support: to receive, investigate, and respond to support enquiries, complaints, and dispute submissions that you send to the c7c77 support team, and to maintain a record of those interactions for quality assurance and dispute resolution purposes.
  • Marketing and promotions: to send you promotional offers, bonus notifications, and platform news via your registered contact details, where you have consented to receive such communications. You may opt out of marketing communications at any time by contacting support or using the unsubscribe option in any marketing email.
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Marketing Communications

c7c77 will only send you marketing emails or SMS messages if you have actively opted in to receive them. You can withdraw your consent at any time by contacting [email protected] or using the unsubscribe link in any marketing message.

c7c77 processes your personal data only where there is a valid legal basis for doing so. The legal bases on which we rely are set out below.

  • Contract performance: processing your registration data, KYC information, payment data, and gameplay records is necessary to fulfil our contractual obligations to you under the c7c77 Terms & Conditions. Without this processing, we cannot provide you with an account or deliver our services.
  • Legal obligation: processing data for KYC verification, anti-money laundering compliance, responsible gaming record-keeping, and age verification is required by applicable law and regulatory obligations. We cannot waive these processing activities.
  • Legitimate interests: processing device data, session logs, and gameplay pattern data for fraud prevention, security monitoring, and platform performance optimisation is conducted on the basis of c7c77's legitimate interests in maintaining a secure and fair platform for all players.
  • Consent: processing your data for marketing communications and optional personalisation features is conducted on the basis of your consent. You may withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Sharing Your Information

c7c77 does not sell your personal data. We share your personal data with third parties only where necessary to operate the platform, fulfil legal obligations, or protect the security of the platform. All third parties with whom we share data are required to handle it in accordance with applicable data protection standards.

  • Payment processors: we share the payment information necessary to process your deposit and withdrawal transactions with our payment provider partners including bKash, Nagad, Rocket, Upay, and card payment networks. These providers process your payment data only as necessary to complete the transaction and are bound by their own applicable security and data protection obligations.
  • Identity verification providers: where required for KYC compliance, we may share your identification documents and registration data with a third-party identity verification service. That provider processes your data solely for the purpose of verification and is prohibited from using it for any other purpose.
  • Legal and regulatory authorities: c7c77 will disclose personal data to law enforcement agencies, financial intelligence units, regulatory bodies, or courts where we are required to do so by applicable law, court order, or regulatory direction. We will notify you of such disclosure where we are legally permitted to do so.
  • Technology and infrastructure providers: we use third-party cloud hosting, content delivery, and platform infrastructure providers to operate the c7c77 platform. These providers may process your data as part of their infrastructure services but are contractually prohibited from accessing or using your data for their own purposes.

c7c77 does not share your personal data with advertising networks, data brokers, social media platforms, or any third party for the purpose of targeted advertising, behavioural profiling, or resale. Any sharing of data beyond the categories described above requires your explicit prior consent.

Cookies and Tracking Technologies

c7c77 uses cookies and similar technologies (such as local storage and session tokens) to deliver a functional and personalised platform experience. This section explains the types of cookies we use and how you can manage them.

  • Essential cookies: these are strictly necessary for the platform to function and cannot be disabled. They include session authentication tokens (which keep you logged in during your visit), security tokens (which protect against cross-site request forgery), and load-balancing cookies (which route your requests to the correct server). No personal browsing data is collected via essential cookies.
  • Analytics cookies: c7c77 uses first-party analytics cookies to understand how players use the platform — for example, which games are most popular, which pages have the highest exit rates, and how long players spend on different sections. This data is aggregated and anonymised before analysis and is not linked to your individual account.
  • Preference cookies: these cookies remember choices you make on the platform, such as your preferred language setting and display preferences, so that you do not need to re-enter them on each visit. You may disable preference cookies via your browser settings, but doing so may affect your platform experience.

You can manage cookies via your browser settings. Most modern browsers allow you to block, delete, or receive alerts about cookies. Blocking essential cookies may prevent the platform from functioning correctly. For guidance on managing cookies in your specific browser, please refer to your browser's help documentation.

Data Security

c7c77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, hashed storage of account credentials, access controls limiting staff access to personal data to those with a legitimate operational need, and regular security reviews of our platform infrastructure.

Notwithstanding these measures, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, c7c77 will notify you without undue delay via the contact details registered to your account, and will take all reasonable steps to contain and remediate the breach.

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Your Account Security Responsibility

While c7c77 protects your data on our side, you are also responsible for keeping your login credentials confidential. Do not share your password with anyone. Use a strong, unique password for your c7c77 account. Enable any two-factor authentication options offered by the platform. Contact support immediately if you suspect unauthorised access to your account.

Data Retention

c7c77 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods applicable to the main categories of personal data we hold are set out below. Registration and account data is retained for the duration of your account's active status and for a period of five (5) years following account closure, in accordance with standard record-keeping obligations applicable to online gaming and financial service providers. KYC verification documents are retained for a minimum of five (5) years from the date of verification, in compliance with applicable anti-money laundering record-keeping requirements.

Transaction and gameplay records are retained for a minimum of five (5) years from the date of the relevant transaction or gameplay event. Customer support communications are retained for three (3) years from the date of the interaction. Marketing preference data is retained until you withdraw your consent to receive marketing communications, after which it is deleted within thirty (30) days. When your data is no longer required for any legitimate purpose, c7c77 will securely delete or anonymise it.

Your Privacy Rights

Subject to applicable law, you have the following rights in relation to the personal data that c7c77 holds about you. To exercise any of these rights, please contact our support team at [email protected]. We will respond to your request within a reasonable timeframe and in any event within 30 days of receipt.

  • 👁️ Right of access: you have the right to request a copy of the personal data that c7c77 holds about you, together with information about how it is being used and with whom it has been shared.
  • ✏️ Right to rectification: if any personal data that c7c77 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
  • 🗑️ Right to erasure: you have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent and there is no other legal basis for processing, or where the data has been unlawfully processed. This right is subject to our legal obligation to retain certain records for the minimum periods described in the Data Retention section.
  • ⛔ Right to restrict processing: you have the right to request that c7c77 restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data and we are verifying it, or where you have objected to processing based on legitimate interests pending our assessment of whether those interests override your rights.
  • 📦 Right to data portability: where processing is based on your consent or contract performance and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to have that data transmitted to another controller where technically feasible.
  • ↩️ Right to withdraw consent: where c7c77 processes your personal data on the basis of your consent (for example, for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

c7c77 will not charge a fee for handling rights requests in ordinary circumstances. We may ask you to verify your identity before processing a rights request to ensure that we are disclosing or amending data only to the account holder. If a request is manifestly unfounded or excessive, we reserve the right to charge a reasonable fee or decline to process it.

Children's Privacy

The c7c77 platform is strictly for adults aged 21 years and above. c7c77 does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the registration and KYC process to enforce this restriction.

If c7c77 becomes aware that personal data has been collected from an individual who is under 21 years of age, that data will be deleted promptly and the account will be permanently closed. If you are a parent or guardian and believe that your child has registered a c7c77 account, please contact us immediately at [email protected] so that we can take action.

Third-Party Links and Services

The c7c77 platform integrates game content from licensed third-party game studios and providers. These providers operate their game engines independently and may process limited technical data (such as session identifiers and game result data) in connection with the delivery of their games. c7c77 is not responsible for the privacy practices of third-party game providers. The c7c77 platform does not contain links to external third-party websites that are not operated by c7c77. If you access any external resource, that resource's own privacy policy will apply.

Changes to This Privacy Policy

c7c77 reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, applicable law, or the services we offer. When we make a material change to this Policy, we will notify registered players via the contact details on record. The updated Policy will be published at c7c77.pro/privacy-policy with a revised effective date.

We encourage you to review this Policy periodically to stay informed about how c7c77 protects your personal data. Your continued use of the c7c77 platform after the effective date of any revised Policy constitutes your acceptance of the changes. If you do not agree with a material change to this Policy, you may close your account by contacting [email protected].

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way c7c77 processes your personal data, please contact our support team. We are available 24 hours a day, 7 days a week to assist you.

Support email: [email protected]

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